Privacy policy

Hertfordshire EV Charging respects your privacy. This policy explains what personal information we collect, how we use it, and the choices available to you.

Who we are

Hertfordshire EV Charging is a UK company providing EV charger installation services for homes and businesses. Our registered office is The Paddock, Broxbourne, Hertfordshire EN10 7AJ.

Information we collect

We may collect your name, email address, telephone number, property address, and details you share about your EV charging requirements when you contact us, book a site survey, or engage our services.

We also collect limited technical information when you visit our website, such as browser type and pages viewed, to help us understand how the site is used.

How we use your information

We use your information to respond to enquiries, arrange site surveys, deliver our EV charger installation services, manage projects, process OZEV grant applications where applicable, and communicate with you about your installation.

We do not sell your personal information. We only share data where necessary to operate our business, comply with the law, or with trusted providers who support our website and operations under appropriate confidentiality obligations.

How long we keep information

We keep personal information only for as long as needed for the purposes above, including any legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. You may also have the right to lodge a complaint with the Information Commissioner's Office.

To exercise your rights, please contact us using the details below.

Contact

For any privacy questions, email hello@hertfordshireevcharging.co.uk or call 01923 456789, or write to us at our Broxbourne address.